Terms of Service

Hypley.ai is owned and operated by Lead Source Software Inc., a Canadian corporation. The Hypley.ai website, platform, software, branding, systems, services, and related technology are owned by or licensed to Lead Source Software Inc.

For purposes of these Terms, references to "Hypley.ai," "Hypley," "we," "us," or "our" mean Lead Source Software Inc., operating the Hypley.ai platform and services, unless the context requires otherwise.

Lead Source Software Inc. also operates its corporate website at leadsourcesoftware.com.

Hypley.ai may help businesses create, manage, submit, distribute, promote, analyze, or facilitate advertising and promotional content across third-party platforms, which may include TikTok, Facebook, Instagram, YouTube, Google, and other supported advertising, social-media, creator, or digital-media platforms.

Hypley.ai and Lead Source Software Inc. are independent from TikTok, Meta, Facebook, Instagram, Google, and YouTube unless expressly stated otherwise. Use of third-party platforms remains subject to those platforms' own terms, policies, advertising standards, and technical requirements.

You must provide complete, current, and accurate information when registering for Hypley.ai. You agree to:

• maintain the confidentiality of your account credentials;
• remain responsible for all activity occurring through your account;
• ensure anyone using your account is authorized to do so;
• maintain accurate business, billing, advertising, and contact information; and
• notify Hypley.ai promptly if you believe your account has been accessed without authorization.

You may not impersonate another person or business or provide false or misleading account information.

For purposes of these Terms, "Customer Content" includes any content submitted, uploaded, provided, generated, selected, or authorized by you through Hypley.ai, including advertisements, video, photographs, graphics, logos, text, headlines, descriptions, offers, pricing, testimonials, music, audio, voice recordings, landing pages, URLs, business information, product information, targeting information, and other advertising or promotional material.

You remain responsible for Customer Content even where Hypley.ai assists in formatting, generating, editing, modifying, or optimizing that content.

Hypley.ai may review advertising content before it is submitted to a third-party platform. All advertising content is subject to approval by Hypley.ai. Hypley.ai may:

• approve or reject content;
• request changes or additional documentation;
• modify content with your authorization;
• delay or refuse submission;
• pause or discontinue a campaign; or
• remove or stop distributing an advertisement.

Hypley.ai may take these actions where it believes content violates or may violate these Terms, applicable law, a third-party advertising policy, platform community standards, intellectual-property rights, consumer-protection requirements, industry regulations, or any requirement that could reasonably place Hypley.ai, its advertising accounts, partners, users, or third-party relationships at risk.

Hypley.ai's approval of an advertisement does not constitute legal approval and does not guarantee that the advertisement complies with every applicable law or third-party policy.

Customers must comply with all rules applicable to the platforms on which advertisements are submitted. This includes, where applicable, the advertising policies, terms, community standards, business terms, and technical requirements of TikTok, Meta/Facebook/Instagram, Google, YouTube, and any other platform used through the Services.

Third-party policies may change at any time. You agree that Hypley.ai may implement additional or stricter restrictions whenever reasonably necessary to protect its platform relationships, advertising accounts, users, reputation, or legal compliance.

You may not use Hypley.ai to create, submit, distribute, or promote content that Hypley.ai reasonably determines:

• violates applicable law or promotes illegal products or services;
• contains fraudulent, deceptive, or materially misleading claims;
• promotes counterfeit products or infringes copyright, trademark, privacy, publicity, or other rights;
• contains unauthorized copyrighted music, video, imagery, or other protected material;
• promotes hatred, violence, harassment, unlawful discrimination, exploitation, or prohibited adult content;
• promotes dangerous, prohibited, or unlawfully age-restricted products or activities;
• contains malware, spyware, phishing, or malicious software;
• attempts to circumvent advertising-review systems or disguise the true nature of a product, service, business, destination, or landing page;
• violates applicable financial-services, healthcare, pharmaceutical, gambling, gaming, political advertising, controlled-substance, or other restricted-industry requirements;
• contains misleading income, investment, employment, weight-loss, health, performance, pricing, discount, availability, or results claims; or
• otherwise violates the policies of a platform on which the advertisement is intended to appear.

This list is illustrative and not exhaustive. Hypley.ai may reject other content where reasonably necessary for legal, safety, compliance, platform, or reputational reasons.

You represent and warrant that all claims made in Customer Content are truthful, accurate, not misleading, reasonably substantiated where required, consistent with the actual product or service offered, and compliant with applicable advertising and consumer-protection laws.

You may not submit fake testimonials, fabricated reviews, false pricing, deceptive promotions, fictitious discounts, unsupported performance claims, or misleading representations regarding availability or results.

You represent and warrant that you own or have obtained all necessary permissions, licences, releases, and rights to use Customer Content, including rights relating to music, photographs, video, trademarks, logos, artwork, likenesses, testimonials, voice recordings, copyrighted material, and other intellectual property.

You authorize Hypley.ai to reproduce, modify, format, transmit, display, distribute, and submit Customer Content as reasonably necessary to provide the Services. You retain ownership of your underlying Customer Content.

By submitting Customer Content, you grant Hypley.ai and Lead Source Software Inc. a worldwide, non-exclusive, royalty-free licence during the period reasonably necessary to provide the Services to host, store, reproduce, process, resize, format, transmit, publish, distribute, and submit Customer Content to third-party advertising platforms and service providers.

This licence is limited to operating and providing the Services unless you separately authorize additional use.

Submission of advertising content to Hypley.ai does not guarantee that Hypley.ai will approve it, that a third-party platform will approve it, that the advertisement will go live or remain live, that a particular audience will receive it, that a campaign will achieve a particular result, or that a platform will maintain its current advertising rules.

Third-party platforms conduct their own independent review and may reject, restrict, suspend, or remove an advertisement even after Hypley.ai has approved or submitted it.

Hypley.ai does not guarantee impressions, views, clicks, leads, sales, conversions, revenue, engagement, follower growth, customer acquisition, profitability, or return on advertising spend.

Advertising performance may be affected by factors outside Hypley.ai's control, including platform algorithms, competition, audience behaviour, advertising inventory, campaign budgets, targeting restrictions, market conditions, and third-party platform decisions.

Customers are responsible for all applicable Hypley.ai service fees, advertising budgets, media spend, platform charges, creator or influencer fees, taxes, and other charges disclosed at the time of purchase or campaign creation.

Advertising spend may be deducted from a Hypley.ai wallet, payment balance, connected payment method, or other payment mechanism made available through the platform. Unless otherwise stated, amounts designated as advertising spend are intended to fund advertising campaigns and are separate from Hypley.ai service fees.

Where Hypley.ai provides a prepaid wallet or account balance, funds may be used only for eligible Hypley.ai Services and advertising activities. Balances are not bank deposits and do not earn interest.

Hypley.ai may place a temporary hold on funds where reasonably necessary to investigate payment disputes, suspected fraud, chargebacks, unauthorized activity, regulatory requirements, or potential violations of these Terms. Any refund rights are governed by Hypley.ai's applicable refund policy and the status of advertising funds already committed or spent.

If an advertisement is rejected before advertising funds have been spent, Hypley.ai may allow the customer to revise or replace the advertisement or reuse available advertising funds for another eligible campaign. Advertising spend already charged, committed, or consumed by a third-party platform may be non-refundable. Hypley.ai service or management fees may also be non-refundable once the applicable service has been performed. Nothing in these Terms limits any mandatory refund or consumer right that cannot legally be waived.

Hypley.ai relies on services operated by third parties and does not control TikTok, Meta, Facebook, Instagram, Google, YouTube, or other third-party platforms. Those companies may change their APIs, advertising policies, targeting options, pricing, restricted industries, account requirements, features, or technical functionality; suspend advertising accounts; reject advertisements; discontinue functionality; or experience outages. Hypley.ai is not responsible for interruptions or losses resulting from actions taken by third-party platforms outside Hypley.ai's reasonable control.

Hypley.ai may suspend, restrict, or terminate an account where it reasonably believes these Terms have been violated, advertising policies have been repeatedly violated, fraudulent or unauthorized payment activity has occurred, a customer has attempted to circumvent content review, an account creates material risk for Hypley.ai or its platform partners, continued service may violate applicable law, or a third-party advertising provider requires such action. For serious violations, Hypley.ai may act immediately without prior notice to the extent permitted by law.

Customers may not attempt to evade Hypley.ai or third-party advertising review processes. Prohibited circumvention includes submitting altered versions of previously rejected ads solely to evade detection, hiding landing-page content, redirecting reviewers to different content than users, using false identities, disguising prohibited products, manipulating technical systems to bypass restrictions, or instructing Hypley.ai personnel to knowingly violate platform policies. Violation of this section may result in immediate account suspension or termination.

Use of Hypley.ai is also subject to the Hypley.ai Privacy Policy. Customers are responsible for ensuring they have a lawful basis and all necessary permissions for any personal information, customer lists, audience data, marketing information, or similar data they provide. If a customer uses audience-upload, custom-audience, remarketing, or similar functionality, additional third-party terms may apply.

You are responsible for complying with all laws applicable to your business and advertising activities, including, where applicable, advertising laws, privacy laws, anti-spam requirements, consumer-protection laws, competition laws, intellectual-property laws, financial-services regulations, healthcare advertising regulations, age-restricted-product regulations, and promotional-contest or sweepstakes requirements.

Hypley.ai may require supporting licences, certifications, disclosures, disclaimers, age-gating, or other documentation before permitting certain advertisements.

To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless Hypley.ai, Lead Source Software Inc., and their respective directors, officers, employees, contractors, affiliates, and service providers against claims, damages, liabilities, losses, penalties, expenses, and reasonable legal costs arising from Customer Content, your products or services, violation of these Terms, violation of applicable law, infringement of third-party rights, misleading or unlawful advertising, or your use of the Services.

The Services are provided on an "as is" and "as available" basis to the maximum extent permitted by law. Hypley.ai does not guarantee uninterrupted or error-free operation or continued compatibility with any third-party advertising platform. Hypley.ai does not warrant that any advertisement will be accepted, distributed, remain active, reach a particular audience, or achieve a particular result.

To the maximum extent permitted by applicable law, Hypley.ai and Lead Source Software Inc. will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, revenue, business opportunities, goodwill, or data.

Subject to any rights that cannot legally be excluded or limited, the aggregate liability of Hypley.ai and Lead Source Software Inc. arising from the Services will not exceed the amount of Hypley.ai service fees paid by the customer during the three months immediately preceding the event giving rise to the claim.

Customers acknowledge that third-party advertising policies change frequently. Hypley.ai may update its compliance requirements without prior notice where reasonably necessary to respond to TikTok policy changes, Meta policy changes, Google or YouTube policy changes, other platform requirements, regulatory requirements, advertising-industry requirements, or safety concerns.

Hypley.ai may update these Terms periodically. Updated Terms will be posted on the Hypley.ai website together with an updated effective date. Where legally required, Hypley.ai will provide additional notice of material changes.

Continued use of Hypley.ai after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.

These Terms are governed by the laws of the Province of Nova Scotia and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.

Unless applicable law requires otherwise, disputes relating to these Terms or the Services will be subject to the jurisdiction of the courts located in Nova Scotia, Canada.

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Failure by Hypley.ai or Lead Source Software Inc. to enforce any provision of these Terms does not waive the right to enforce that provision later.

These Terms, together with the Hypley.ai Privacy Policy, any applicable refund or billing policy, advertising content policy, and any additional service-specific agreement presented to you, constitute the agreement between you and Hypley.ai concerning use of the Services.

Questions regarding these Terms may be directed to Hypley.ai, owned and operated by Lead Source Software Inc.

Hypley.ai website: hypley.ai · Corporate website: leadsourcesoftware.com · Email: team@hypley.ai